FAQs

Frequently Asked Questions

How do I access my new Outlook web eMail?
In your web browser, go to this link:  Go to https://outlook.office.com
Sat, 10 Nov, 2018 at 11:34 AM
How do i setup email in the Outlook for Apple iOS mobile app?
  Download Outlook for iOS from the iOS App Store and then open it. The icon looks like this: Note: Available for iOS devices using iOS 10.0 o...
Wed, 14 Nov, 2018 at 11:40 AM
How do i setup up email in the Outlook for Android app?
Set up Outlook for Android for the first time   Install the Outlook for Android app from the Google Play Store and then open it. Tap Get Started ...
Wed, 14 Nov, 2018 at 11:40 AM
How do I create an Outlook mail profile for Office 365?
Create a new Outlook profile to connect to Office 365 automatically using AutoDiscover: From the Start Menu, open the Control Panel. Click on Mail.   C...
Sat, 17 Nov, 2018 at 6:02 PM
How do i reset my Outlook web mail password?
On the Outlook web mail login page (https://outlook.office.com) you will see a link that says Forgot my password - click it and follow the security verifica...
Sun, 2 Dec, 2018 at 9:45 AM
What are Sensitivity Labels in Office 365?
With sensitivity labels in Office 365, you can classify and help protect your sensitive content, while making sure that your productivity and ability to col...
Wed, 21 Nov, 2018 at 9:04 AM
What are Safe Links?
ATP analyzes incoming email, and blocks malware and unsafe links.  If a link is found to lead to a malicious web site, a warning will be displayed inst...
Fri, 23 Nov, 2018 at 8:42 AM
What is the Phishing Alert button in my eMail Messages?
The PAB add-in will be available from any open email in the compatible mail clients, including the Outlook app for iOS and Android.  In O365, the Phis...
Mon, 26 Nov, 2018 at 3:25 PM
How do i Sign in to Office 365 with 2-step verification?
Once your admin enables your organization with 2-step verification (also called multi-factor authentication), you have to set up your account to use it. You...
Mon, 7 Jan, 2019 at 8:52 AM
Why is my attachment not completing the ATP Scan?
If your email attachment does NOT complete the ATP Scan after 10 minutes you can forward the email to yourself and the attachment should now be availab...
Thu, 3 Jan, 2019 at 10:45 AM